Kaizala is a secure, chat-based productivity app from Microsoft. The app enables you to connect with your entire network of employees, mobile workforce, suppliers and vendors, and consumers using open directory. Contacts can be onboarded using their phone numbers; alternatively, invite links can be shared as well. Having the entire network on one platform encourages collaboration across the board. Being a Microsoft product, Kaizala can be integrated with Office 365 suite and help in digitizing your business.
The app is compliant with GDPR, ISO 27001, SOC1, HIPAA, and other protocols. Admins can add Azure Active Directory sign-ins for added protection and security. Apart from the enterprise level security, Kaizala comes inbuilt with functional features that can be used by organizations to increase the productive output top down.
Group chat is one of the critical areas (apart from security) where commercial chat apps fail, and Kaizala shines. Kaizala has no restriction on the number of members that you can add to a group, thus making it a perfect fit for organizations with a vast network.
Let’s take a look at the ten features that will improve workflow and productivity across an organization:
and Poll – Using
Kaizala, organizations can conduct quick polls and surveys to
collect feedback. The feedback in the form of responses will show up
in the admin dashboard, which can then be analyzed to improve
business processes. The input can be implemented both within the
organization (for employee review) as well as to collect insights
from consumers (product/service feedback). The questions and
completion deadlines can be customized accordingly. You can also add
images as answer choices.
– Organizations can use the Job feature to assign tasks and track
their completion. This feature can be particularly useful for the
on-field workforce, where real-time reporting is required, and any
delay caused can prove damaging. Subsequently, this feature can also
be used to assign tasks to employees who work remotely.
– The attendance
feature makes it easier to request and track attendance on the app,
rather than maintaining an expensive HRMS platform. It is easy,
efficient and can be accessed on the go by the management.
– Every organization spends a considerable amount of effort into
onboarding an employee. Organizations can conduct induction and
orientation sessions on the Kaizala app. The Training feature
enables a user to upload training documents, photos, and videos as
per requirement. The new employees can go through the said media and
understand the basics required to operate in the specific job role.
Meet – Scheduling
meetings can be a headache for big and even medium or small
organizations as everyone needs to be on board with the set timings.
Meeting invites via emails are often missed, and that causes further
complications. Now, using the Let’s Meet feature on Kaizala, you
can send meeting invites complete with agenda, venue, and time to
individuals as well as groups.
– This feature enables the creation of to-do lists. Individuals
tasked with the assignments can tick them off the checklist upon
completion. This feature will come in handy when working on projects
that have minor tasks to be completed daily. Checklists ensure the
team is aware of the ongoing mini assignments and knock them off one
– Organizations can now make company-wide announcements, without
having to keep thousands in the loop, or individually inform each
contact. Using the Announcement feature, the organization can update
the employees about a policy change or notify users about upcoming
product launches and events.
Location – The
Share Location and Share Photo with Location feature will prove very
helpful to organizations with a sizeable mobile workforce, who are
on the field and need to frequently share updates (documents and
photos) along with the location(s). One example being restocking of
inventories and quality check of physical stores and storage
Bills – Kaizala
makes raising, tracking, and releasing reimbursements easy. The
Submit Bill feature allows employees/vendors to raise invoice by
mentioning the amount spent and even upload photos of the said
- Customer Engagement Business Solutions – This upcoming feature from Kaizala will change the way how Small and Medium-sized Businesses (SMBs) interact with their users. There is provision for creating groups where the users can register their feedback with the service provider. The users can raise issues, rate the business, and make inquiries using the inbuilt cards. The concerns raised can be resolved quickly by the service providers, in this case, the SMBs. No need for an elaborate contact us/about us page or a detailed feedback form.
Kaizala has inbuilt games like BrainVita tournament (brain challenge), chess, quiz, tic-tac-toe, 2048, and Tetris, which double up as employee engagement outlet. The ‘nearby groups’ feature can be used to connect with potential clients and overall networking.